hase

Support

Questions, bug reports or feature requests: email support@bellakdev.com. If you're reporting a problem, include your phone model and what you were doing when it happened.

Recording transactions from bank alerts

Android: in Hase, go to Settings, open Bank alerts and tap Turn on notification access, then allow Hase. Alerts from your bank and card apps that mention an amount appear in Bank alerts for you to review; nothing is recorded until you save it.

iPhone: iOS doesn't let apps read other apps' notifications, so this works through a personal automation in the Shortcuts app. Open Shortcuts, go to the Automation tab and create a new automation.

For Apple Pay purchases, choose Transaction and pick your cards, then add Hase's Record Transaction action and pass it the Amount, Merchant and Card.

For bank text messages, choose Message and set the sender to your bank, then add Record Transaction and pass the message as Message.

Set the automation to run immediately. Transactions it records wait in Hase under Settings, Bank alerts until you confirm them.

Importing a bank statement

In Settings, open Import bank statement and choose a PDF, CSV, OFX or QFX file (up to 10 MB) downloaded from your bank. Review the rows, then import.

Verification and password reset codes

Hase emails a 6-digit code from support@bellakdev.com when you create an account and when you tap Forgot password? on the login screen. Codes expire after 30 and 15 minutes respectively, and requesting a new one cancels the old one. Not seeing it? Check your spam folder, then use Send a new code; you can request up to 3 an hour.

Deleting your account

In Settings, tap Delete account. This permanently deletes your account and all of its data from our servers and your device.